Independent Reports and Investigations for Non Member Businesses and Consumers.

For member reports and inspections please click here. GO

The Association has access to a team of dedicated Quality Assessors, each highly experienced in a wide range of skills including:

  • Traditional Upholstery,
  • Modern Upholstery,
  • Contract Upholstery,
  • Soft Furnishing including Drapes and Curtains,
  • Carpets,
  • Beds and Restoration.

Our experts are all directly employed by the Association and maintain a standard of reporting consistent with its aims and objectives.

We offer a nation-wide service at a fixed price and can normally complete the investigation within a six week time frame. However, a fast track option is available at additional cost.

Before requesting an independent inspection, consider the following:

  • Have you exhausted every avenue in an attempt to resolve the issue?
  • Is the company solvent? Do you need a credit report? For details click here GO
  • Is the individual bankrupt? Free Search via DTI GO

Before proceeding it is advisable to:

Indicate to the other party that it is your intention to seek the advice of a third party.
It is also a good idea to suggest to the other party that it may be appropriate for them to pay half of the fee.

It is our understanding that the County Court favours the acceptance of only one expert witness report. It is therefore in the interests of all parties to agree on the source of any expert witness report prior to he appointment of the individual or organisation chosen to undertaken the work. If in doubt you should contact your local County court office for advice.
It is also our understanding that the County Court favours the appointment of a joint expert witness, but once again, your are advised to check with your local County Court.

When a joint inspection is undertaken on behalf of one or more parties, ALL communication is copied to all those involved, including the parties solicitors and the court, should they are involved.

Please note that it is usual for both parties to attend the inspection. We have heard of cases where one of the parties involved has objected to the presence of the other party and where the court has indicated that both parties would have a right to be present.

If you have any questions about the service, please contact Mike Spencer on 02920 778918 E-mail mikes@smeuk.com

Notes:

The service is available in the UK and Northern Ireland only. Additional costs apply to Northern Ireland due to travel costs.

All fees are payable in advance with out exception. Payment may be made by credit / debit card, cheque, BACS or Internet Banking.

If you have any doubts, or concerns relating to this service, you are advised to consult your solicitor or other legal adviser.

Important - If the chargeable procedure is cancelled after the process has begun an administration charge will be deducted from the fee paid of 20% to cover our costs.

Electronic Format:

All parties may if they wish request the report in electronic format. This can be provided in one of two ways:

  • a) We will write the report to CD together with a selection of pictures for printing out. The report will be provided in pdf format, you will therefore require Adobe Acrobat reader or a similar pdf reader to open the file.
  • b) We can e-mail the report to all parties. However, the file may be large, therefore this service is only suitable if you have access to a fast connection.

    NOTE: In all cases, electronic reports will be signed electronically with an embedded signature.
    Negotiation is far better than litigation. Always check with our office the status of the Contractor in order to establish if they are current members.
  • ALL PRICES INCLUDE VAT
    To proceed, call Sue Spencer on 02920 778918 or e-mail susans@upholsterers.co.uk

Joint Expert Witness appointments - Non member

In the case of joint appointments, the total fee must be received by the Association before the inspection is initiated. Each party is required to pay half of the fee. Our obligation in such circumstances is to the Court and not the parties paying the fees.

£425
Non member reports on behalf of one party £275
In the case of complaints against non-members we will initiate
an inspection service as above but with the following exception.
We only provide the report to the client who may then decide
what action to take. We do not give legal advice
 

Non member reports on behalf of one party
Fast Track completion within 4 weeks

£325
Note if we fail to deliver within 4 weeks a 50% refund
will be made.
 
   
Contract cases:  
Minimum fee: £525 £525
Contract cases are by their very nature far more complex.
Our minimum fee in such cases is £525.Details of the case
must be provided before we can confirm the charges.
The charges for Joint Expert Witness appointments in such
cases will reflect the additional work required in taking
instructions from more than one party.
Fees for visits to multiple sites are negotiable.
 
Fees for visits to multiple sites are negotiable.  
Fast track option is available: £630
   
Credit Reports  
Basic - Check details only £15.00
Basic Plus Report - Bronze £35.00
Intermediate Report - Silver £45.00
Advanced Report - Gold £51.00
   
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