Complaints
and how to deal with them
Updated 08/02/08
NEW
Arbitration procedure
Complaints
The
Upholstery Ombudsman Service & GO
The
Upholsterers Ombudsman Service & GO
The Soft Furnishing Ombudsman Service GO
Complaints, Mediation and
NEW Arbitration Services
Including Commercial Independent Inspection and Reporting Service
GO
Note:
You will need Acrobat Reader to view Acrobat files. If the files
do not automatically open download Acrobat reader FREE from www.adobe.com
Complaints:
Complaints Procedure.
Click here for Acrobat version of procedure
and here for Acrobat version of form required to make a complaint.
ALL
NEW ABRITRATION
PROCEDURES MEMBERS AND CUSTOMERS OF MEMBERS ONLY including the The
Upholstery Ombudsman Service, GO
The
Upholsterers Ombudsman Service & GO
The Soft Furnishing Ombudsman Service GO
Indepdendent inspections:
Independent inspections on NEW upholstered furniture,
reupholstered furniture, drapes, carpets (Subject to area) regardless
of whether the goods are sourced from a member or not.
See complaints
procedure for costs.
Contact The Association
by e-mail by clicking in the box below.
Back
  Association
Home Page
© 2008 Association of Master
Upholsterers &Soft Furnishers Ltd. |